Crisis Therapy Project

This article includes:


Thero's Mission

Our nonprofit believes it should be easy and free for qualified mental health providers to connect to the right clients. That's why we built the Thero Resource Directory. It's a public directory that connect therapists to paying clients at not cost to the therapist.

Crisis Therapy Project Overview

The Crisis Therapy Project is a separate initiative from Thero Resource Directory. It connects people who are affected by crises (like shootings and attacks) to therapists who are volunteering to offer free therapy.

When a therapist is adding themselves to the Thero Resource Directory they can choose also add themselves to the Crisis Therapy Project. They don't have to, but if they do select the Crisis Therapy option their private practice will turn up in results when people affected by crises search for free help.

Deciding Whether to Participate

Step 1: Read the Fine Print

  • The Thero Resource Directory is a separate initiative from the Crisis Therapy Project. Any licensed provider can be listed in the Thero Directory for free, regardless of whether they join the Crisis Therapy Project.
  • The Crisis Therapy Project uses the directory to remove barriers between therapists offering free therapy and the people affected by crises.
  • Therapist will display to people searching for free crisis therapy (thero.org/crisis) if they 1) Add their listing in the Thero Resource Directory AND 2) Have selected a Crisis Therapy Project option on their listing.
  • Clients searching for free therapy related to a crises will see the therapist’s listing and contact them directly.
  • Offering free therapy means the client is never asked to pay any money and the therapist does not bill the client’s insurance.
  • Participation in the Crisis Therapy Project means the therapist agrees to offer a minimum treatment of of one hour per week for at least 6 weeks.
  • Each therapist uses their best clinical judgement to decide what length of time past 6 sessions is appropriate for each client. Consider the type of therapy you offer and the client’s treatment goals. For instance, using EMDR for symptom reduction often requires less time than talk therapy for identity development.
  • The primary job of Thero is to make it easy to find and verify information about providers. We do not endorse the therapists in the Crisis Therapy Project or Thero Resource Directory. We also do not recommend specific therapies. We do annual license checks on providers in our directory. We recommend that people verify information about their provider with the state licensing boards and certifying agencies before attending therapy. We have tools that make it easy to do so.
  • Thero does not hold any liabilities regarding the therapy or treatments offered by providers found on Thero.org. The treatment Providers and people receiving therapy take all liability for any therapy provided.

Step 2: Confirm You Qualify

  • You are licensed by the state as a mental health professional.
  • Your license is in good standing. 
  • You will only provide therapy in the state where you are licensed.
  • You stay within your scope of practice. This means only practicing therapies and focusing on topics for which you can provide the minimum standard of care.

Step 3: Helpful Suggestions

  • We encourage all therapists to carry sufficient liability insurance.

How to Participate

A basic overview of the steps to participate:

  1. Sign Up for an Account.
  2. Add a Listing to the Resource Directory.
  3. When adding your listing select the Crisis Therapy Project option.

Details on how to signup, add a listing, and select the Crisis Therapy Project.

Licensed providers can offer sessions by following the directions below:

  1. Login or Sign Up for a Provider Account on Thero.org
  2. When you are logged in as a Provider you will see an "Add Resource" button on the top menu. Hover over it and click "My Private Practice." Fill in all required fields, providing as much accurate information as possible about your practice.
  3. When filling the information out you'll see the CRISIS THERAPY PROJECT" section. This section is optional. If you are qualified and want to offer free therapy sessions for crisis, trauma, or grief and loss select an option in the "Pro Bono Sessions Available For" section. Make sure to fill out a description of the Pro Bono Service and include any requirements or restrictions such as limitations. *REMINDER: Only choose this option if you are offering free (i.e. no cost) therapy for a specific crisis in your area.

  4. Once you have filled out the required fields, you will be able to review your listing before it is published to the site. Click "Preview Listing" at the bottom of the page if you want to see it before submitting.

  5. If the information is accurate click "Submit Listing." Remember, this is a free listing and you can always come back to edit it.

What to do after you get a client

To edit or delete a your Resource you need to be logged into the Thero.org. 

  1. First, find your Resource by visiting your Profile Page or searching for it in the Thero Directory.
  2. If you're logged in you will see "Edit" or "Delete" at the top left of your Resource just above the image.

  3. Edit any info you'd like and click "Submit Listing" at the bottom. If you click "Delete" you will be asked to confirm before deleting the resource. Remember, if you want to limit calls there's no need to delete your listing. Just let people know you currently aren't accepting clients by selecting "No" under "Currently Accepting clients?".

How We Get the Word Out About the Project

Many efforts to organize a therapeutic response to Crisis or Natural disasters can struggle to make the public aware of the resources available. We use a few strategies to get the word out and ensure people contact therapists:

  • We reserve $3000 per month in Google Adwords to promote the project.
  • We contact our partner organizations to help spread the word
  • We reach out to qualified providers in the Thero Directory about recent attacks or disasters.
  • We have our Outreach Team contact providers in key areas to help get the word out.

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